Privacy Policy
Last updated: August 18, 2026
1. Information We Collect
Portland Custom Cabinets ("we", "us", or "our") collects information you provide directly to us, including:
- Name and contact information (email address, phone number, project address)
- Project details, measurements, plans, and design preferences you send us
- Communication history, including consultation notes and quotes
- Payment information, processed securely by third-party providers
We also collect limited technical information automatically when you browse this website, such as your browser type, device type, and the pages you view.
2. How We Use Your Information
We use the information we collect to:
- Provide, quote, and deliver our custom cabinetry and millwork services
- Prepare 3D design previews and project proposals
- Respond to your enquiries, questions, and requests
- Schedule consultations, measure visits, and installations
- Improve our website and understand how visitors use it
3. Information Sharing
We do not sell your personal information. We may share information with:
- Suppliers, finishers, and installers working on your project
- Your architect, designer, or general contractor, where you have asked us to coordinate
- Service providers who support our operations, such as hosting and email
- Professional advisors, or authorities where required by law
4. Data Security
We apply appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
5. Data Retention
We keep project records, drawings, and correspondence for as long as needed to support warranty questions, future matching work, and our legal obligations. You may ask us to delete your information at any time.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Ask us to correct inaccurate or incomplete data
- Request deletion of your data
- Opt out of any marketing communications
7. Cookies
We use cookies and similar technologies to keep the site working properly and to understand how it is used. You can set your browser to refuse cookies or to alert you when they are being sent. Some parts of the site may not function correctly without them.
8. Third-Party Links
This site may link to other websites, including map and social platforms. We are not responsible for the privacy practices of those sites and encourage you to read their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect as soon as they are posted on this page, with the revision date updated above.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: hello@portlandcustomcabinets.com
- Phone: 971-370-8460
- Address: 6825 NE 42nd Ave, Portland, OR 97218